Awhile back, I wrote about the SaaS help desk company Zendesk and their “crazy girlfriend sales tactics.” Not only was the article a hit, but it prompted a very good response from Zendesk itself. As a result, I posted a fair-is-fair retraction and basically endorsed the company. Now it looks like I have to post a retraction.
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The SouthtownStar posted an article about “Google-itis,” which is a cutesy term for Internet-fueled hypochondria and/or self-diagnosis. It hit home a bit, as it made me think of a loved one going through the same thing. Hypochondria aside, “google-itis” can be dangerous.
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Fahad Faruqui posted a review of Transcriva 2 on LINK. It was a nice, well-rounded view of Transcriva’s strengths.
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I thought I’d add to my growing body of strange phrases from my sleepy brain. This one happened a few weeks ago, but I hadn’t gotten around to writing about it yet. It’s also not so much a pre-sleep thought as a waking-up thought at the end of a dream (hypnopompic versus hypnagogic). I suppose the title should be “Random Post-Sleep Thought #1″ but shut up.
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Regarding the censored South Park episode aired last night … What Comedy Central did was cowardly, shameful, senseless, and wrong.
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Last week, I posted my e-mail response to the Zendesk representative I dubbed “Heidi” (obviously not her real name), wherein I compared her to a crazy ex-girlfriend, bent on constant reassuring contact. Zendesk got around to responding to that sentiment directly. Fair is fair, so I’m posting the rest of the conversation, which turned out rather positive. Second impressions can still make a difference, it seems.
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I’ve noticed a much better battery life with my iPhone since getting my iPad. Seems it’s completely changed my iPhone usage patterns.
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At the very end of last week, I started a one-month free trial with Zendesk, a web-based help desk a la FogBugz. I chose it for its simplicity and am so far happy with the system itself, even with a minor technical hiccup. It’s the crazy-girlfriend-like sales tactics that bug me a little (a lot).
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I’d like to extend my iPad Mobile Safari Bitchfest with a few more usability gripes.
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I sent my first e-mail to Steve Jobs a few minutes ago. I think iPad’s Mobile Safari is sorely missing the swipe-to-navigate gesture. I eagerly await his response (I’m even holding my breath). In the meantime, I’d like to opine.
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