Archive for the ‘ Hahaha ’ Category
Sitting here drinking my Saturday morning coffee (it’s almost noon), my eyes focused on the back of a Whiskas Temptations cat treat bag. I had no idea how goddamn weird the Whiskas marketing team is.
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Last week, I posted my e-mail response to the Zendesk representative I dubbed “Heidi” (obviously not her real name), wherein I compared her to a crazy ex-girlfriend, bent on constant reassuring contact. Zendesk got around to responding to that sentiment directly. Fair is fair, so I’m posting the rest of the conversation, which turned out rather positive. Second impressions can still make a difference, it seems.
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At the very end of last week, I started a one-month free trial with Zendesk, a web-based help desk a la FogBugz. I chose it for its simplicity and am so far happy with the system itself, even with a minor technical hiccup. It’s the crazy-girlfriend-like sales tactics that bug me a little (a lot).
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People have trouble with their last names (surnames, family names, whatever you call them in your part of the world). Spelling them over the phone, pronouncing them, being misidentified by them because they’re not unique enough. For all the complaining, I propose action that wouldn’t solve this problem, but would at least make it fun. What if we were to change our last names to a UUID? Let’s explore.
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Against my better judgment, I read the comments on an Apple-related post on Slashdot. The expected levels of stupidity were indeed still present. This time with a sprinkling of entitlement and warped views of the world. One comment stood out in particular: the sentiment that Jobs “sold [customers] out to publishers.”
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Personally, I think Barney Frank’s response to the moron at the town hall meeting was perfect. These people – morons like the woman in question , I mean – have no problem whatsoever lobbing strong, hateful missiles to promote their views. Why the hell shouldn’t we respond just as strongly?
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I was talking to a friend of mine who is a fairly authoritative voice on the topic of <a href=”http://www.amazon.com/Cocoa-Programming-Scott-Anguish/dp/0672322307/ref=sr_1_5?ie=UTF8&s=books&qid=1250700375&sr=1-5″ target=”_blank”>Cocoa Programming</a> when I mentioned a third-party developer’s custom UI toolkit. When I mentioned it, my friend said matter-of-factly, “I’ve heard it uses private API.” Instantly (as often happens), a little scene played out in my head in response.
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